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Returns & Exchanges

We want you to love your purchase, but if you change your mind, no problem! We’re happy to offer a 14-day change of mind return period from the date of delivery.


Eligibility for Returns

To qualify for a change of mind return:

  • The item must be unused, uninstalled, and in its original packaging, including all accessories, manuals and parts
  • A proof of purchase (receipt or order confirmation) must be provided
  • The return must be initiated within 14 days of purchase


Return Shipping

  • Return shipping is the responsibility of the customer
  • We recommend using a trackable shipping method, as we are not liable for items lost or damaged in transit

Exclusions

  • Custom-made or made-to-order lighting products
  • Products that have been installed, modified, or damaged after delivery
  • Clearance or final-sale items (if applicable)

Refunds

Once your return is received and inspected, we’ll process a refund to your original payment method, excluding any original shipping fees. Please allow up to 7 business days for the refund to appear on your account.

If you’re unsure whether your item qualifies, feel free to contact us before initiating a return

 

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