Returns & Exchanges
We want you to love your purchase, but if you change your mind, no problem! We’re happy to offer a 14-day change of mind return period from the date of delivery.
Eligibility for Returns
To qualify for a change of mind return:
- The item must be unused, uninstalled, and in its original packaging, including all accessories, manuals and parts
- A proof of purchase (receipt or order confirmation) must be provided
- The return must be initiated within 14 days of purchase
Return Shipping
- Return shipping is the responsibility of the customer
- We recommend using a trackable shipping method, as we are not liable for items lost or damaged in transit
Exclusions
- Custom-made or made-to-order lighting products
- Products that have been installed, modified, or damaged after delivery
- Clearance or final-sale items (if applicable)
Refunds
Once your return is received and inspected, we’ll process a refund to your original payment method, excluding any original shipping fees. Please allow up to 7 business days for the refund to appear on your account.
If you’re unsure whether your item qualifies, feel free to contact us before initiating a return
